Never A Return Of The Customer Affinity



Halt!!. I can not unfold the course of  the dispute between you and the colleagues at the opposite desk.

 It had been a nothing to write home about after the educative seminars held by the expertise to train all employees and even the outsourcing could not help to amend your zig zag behavior. 

I guess the recruitment process should be reviewed with the human resource manager so those that are made to work and live in the mission statement of this company will strengthen its brand loyalty in the market place. 

The outrageous employees were stunned by the words of the sales manager.

On the 5th of July in 2020, Mr. Jack visited an outlet shop that engages in buying old furniture from the neighborhoods, refurbish and sell it off at a discounted rate. 

The environment was filled with an unusual atmosphere that made him felt home. He walked around searching for a suitable furniture to purchase based on the agreement he had with his wife.

Mr. Jack made a choice from the agreement and took it to the sales person for a close up but unfortunately it turned to be a bad aura which polluted the joyful atmospheric air and it became disastrous.

 The sales person was a rigid and an unhappy employee that always finds a fault at the mere appearance of a customer. Mr. Jack was unsatisfied with the service and felt uninterested in purchasing the product. The sales person felt no remorse for his awkward behavior and walked out on him.

Though, he lost the sale but it became a stigma on the company. A lot of employees do not know the effect they unleash on their customers at the first presentation because theyare focused on the count of sales not their attitude on it.

The character of employees is a determinant on the brand relevancy in the market place and a lot of brand perish because of the lack  knowledge from the employees. Unknowingly, it causes a gradual brandectomy on the market share.

A good impression on a customer or client in the market place further intensify the affinity to its product or service but when a purpose is not known, abuses are inevitable.

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